US has been back up since 9:34am CDT. Monitoring now.
Posted Sep 19, 2023 - 10:04 CDT
Update
Work is continuing on this issue. US is still currently unavailable. EU and AUS are still up, though logging in may be slow/require multiple attempts.
Posted Sep 19, 2023 - 09:31 CDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 19, 2023 - 08:54 CDT
Identified
We've identified the likely root cause. Working on implementing a fix now.
Posted Sep 19, 2023 - 08:51 CDT
Investigating
Teams are actively working on the issue. Status will be updated as more information is available.
Posted Sep 19, 2023 - 08:35 CDT
This incident affected: North America (Datasite Diligence, Datasite Outreach), EMEA & APAC (Datasite Diligence, Datasite Outreach), and Australia (Datasite Diligence, Datasite Outreach).