Datasite Status

All Systems Operational

About This Site

View Datasite planned maintenance and operational status.

For any questions or comments, please reach out to our service group here:
https://www.datasite.com/us/en/contact/support.html

For more information on terms and conditions, please see:
https://www.datasite.com/us/en/legal/services-agreement.html

North America Operational

Datasite Diligence Operational

Datasite Outreach Operational

EMEA & APAC Operational

Datasite Diligence Operational

Datasite Outreach Operational

Australia Operational

Datasite Diligence Operational

Datasite Outreach Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

Datasite US has delayed updates for new documents

Resolved - This incident has been resolved.
Jul 30, 16:42 CDT

Monitoring - The vendor has deployed a fix and we are monitoring the situation.
Jul 30, 12:05 CDT

Identified - The vendor has indicated that a fix is being prepared for deploy ASAP.
Jul 30, 08:34 CDT

Investigating - Datasite engineers have discovered an issue with analytics dashboards in the US region. Analytics are not updating for new documents at this time. The issue is a result of a vendor system failure. We are monitoring the situation and will be in continuous contact with the vendor until they fully resolve the issue. EMEA and AUS regions are not impacted.
Jul 29, 18:52 CDT

Jul 29, 2021

Jul 28, 2021

No incidents reported.

Jul 27, 2021

Datasite US Analytics Not Updating

Resolved - This incident has been resolved.
Jul 27, 03:42 CDT

Update - We will update this page as we get more information from our Vendor
Jul 26, 19:51 CDT

Identified - Datasite engineers have discovered an issue with US analytics dashboards. Some clients may experience issues with their analytics data becoming stale and not updating with current data. The issue is a result of a vendor system failure. We are monitoring the situation and will be in continuous contact with the vendor until they fully resolve the issue. EU and Australia regions are not affected.
Jul 26, 19:49 CDT

Jul 26, 2021

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.